Intercontinental is a luxury hotel situated in the heart of the historic centre of Medina. It overlooks the Holy Prophet's Mosque, with many rooms offering fantastic views of the iconic building. The hotel sits deep in the financial district, with many shops and restaurants sitting on its doorstep. Nearby attractions include the Quba Mosque, Ohud Mountain, and the King Abdul Aziz Library.

The hotel has 278 deluxe guest rooms in total, including both executive and classic rooms, as well as 54 suites. These are suitable for singles, couples, friends or business travellers and include Internet, cable TV, a desk, bathroom amenities and a number of other facilities. The on-site Rotana restaurant is located on the mezzanine floor and offers all day dining with both a buffet and an a la carte menu. The hotel also houses its own health and fitness centre, extensive business services and a housekeeping and laundry service.